*Wages are based on average rates and may be impacted by facility budgets and seasonality and may include a combination of taxable and non-taxable earnings and reimbursements.
Position
Purpose:
The
Administrative Specialist is responsible for providing professional, quality
administrative support to multiple departments within Hometown Health.
In addition, under the direction of
leadership, this position possesses leadership qualities in order to
coordinate administrative support for all levels of operations.
Nature
and Scope:
The
Administrative Specialist is responsible for providing administrative
assistance to assigned areas within Hometown Health; assistance that
includes, but is not limited to, greeting customers and visitors, filing,
answering phone calls, running data from the reporting system and creating
reports, tracking and analyzing department budget expenses and discrepancies,
submitting state and federal filings, coordination of special events and
travel, scheduling and coordinating meetings with internal and external
customers, creating and updating correspondences for meetings, and monitoring
the department supply inventory and usage and ordering of replacement items
as needed. In addition to these duties, the incumbent will also be required,
at times, to accept cash, checks and premiums from members.
The
incumbent will be responsible for comprehension of benefit and plan documents
and be able to reference those documents when appropriate.
This
position is responsible for communication, which is often of a confidential
nature, and coordination of work flow between departments and all other
support staff. In addition, this position has daily internal/external
contact with Renown Health leadership, administrative staff, physicians,
vendors, legal firms, physician offices, staff and visitors.
Additionally, this position is responsible for creating and maintaining
filing and archive systems, maintaining the business appointment calendars of
the assigned leadership, when required, and providing telephone and personal
liaison support.
Expected
characteristics of this position include, but are not limited to, work
independently and have the ability to prioritize and organize the workload to
ensure that the department deadlines are met.
Other
duties may at time be assigned as needed.
Under
no circumstances shall the Administrative Specialist perform any activities
related to the appeal management process other than:
Performance
of review of service request for completeness of information
Collection
and transfer of non-clinical data. Such data may include demographic
information, employer name, insurance information, date of surgery, physician
name, facility name, etc.
Acquisition
of structured clinical data in the form of medical records requests
Activities
that do not require evaluation or interpretation of clinical information
This position does not provide patient care.
The
foregoing description is not intended and should not be construed to be an
exhaustive list of all responsibilities, skills and efforts or work
conditions associated with the job. It is intended to be an accurate
reflection of the general nature and level of the job.
Minimum
Qualifications: Requirements - Required and/or Preferred
Education:
Must
have working-level knowledge of the English language, including reading,
writing and speaking English. Strong
preference for additional education specific to secretarial functions and
business administration.
Experience:
Minimum
of two years of secretarial experience, strong preference for additional
experience and experience supporting executive level positions.
Applicants with experience in a health care setting will be given
preference.
License(s):
None
Certification(s):
None
Computer
/ Typing:
Professional:
Must be proficient with Microsoft Office Suite, including
Outlook, Access, PowerPoint, Excel and Word and have the ability to use
the computer to complete online learning requirements for job-specific
competencies, access online forms and policies, complete online benefits
enrollment, etc.